Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Alloa | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how Pharmacy Weight Loss Alloa collects, uses, and protects your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Alloa is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Alloa and across the UK. As a data controller, we are responsible for the personal information we collect and process. Once your treatment is approved by our pharmacist, orders are dispatched within 1 working day.

Data We Collect

To provide you with safe and effective pharmacy services, we collect the following types of information:

• Personal identifiers: Full name, date of birth, address, email address, and phone number.
• Health information: Medical history, current medications, weight, BMI, and other clinical details necessary for safe prescribing.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

How We Use Your Data

Your data is used solely for legitimate pharmacy and business purposes, including:

• Processing your consultation and assessing your suitability for weight loss treatment.
• Dispensing and delivering medications safely and efficiently.
• Communicating with you about your orders, prescriptions, and follow-up care.
• Maintaining accurate clinical and dispensing records as required by law.
• Improving our services and ensuring regulatory compliance.
• Processing payments securely.

We process your health data under the legal basis of providing healthcare services and, where required, with your explicit consent. We do not use your personal data for automated decision-making or profiling.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

• Essential cookies: Necessary for the website to function correctly.
• Analytics cookies: Help us understand visitor behaviour so we can improve our services.
• Functional cookies: Remember your preferences for a better experience.

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only where necessary and in limited circumstances, including:

• Healthcare professionals: Where clinically necessary, such as communicating with your GP.
• Regulatory bodies: The GPhC or other authorities if required by law or regulation.
• Service providers: Trusted third parties who assist with payment processing, delivery, or IT services, all of whom are contractually bound to protect your data.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory requirements. Payment data is retained only as long as necessary for legal and accounting purposes. We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data where there is no legal obligation to retain it, and object to or restrict certain types of processing. You may also request that we transfer your data to another provider in a portable format. To exercise any of these rights, please contact us directly using the details below.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Alloa
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect changes in our practices or applicable law.